Help & Support

We're here to help

If you have questions, comments, anything you’d like to share with us, drop us a line at support@www.bixuxing.cn, or through the form at the end of the page. We’ll get back to you very soon.

Frequently Asked Questions

I don't really understand the site. What is the service you are providing?
Once you join you will get a username and password that will grant you access to our jobs and services. You will be able to browse and apply to jobs online, receive email alerts when jobs of your interest arise, and create your professional public profile. The idea is to let you connect with other professionals, have access to the most job offers, and get hired! We have many exciting features to make this possible. To put it another way we provide a platform for jobseekers and employers so they can connect efficiently.
Is there going to be any jobs in my area or specific branch?
We try our best to make sure that we have jobs all over the country. We can't guarantee jobs in your area, but since we have the most postings, the odds are in your favor.
But why should I pay to get a job, I don’t want to!
Well, we hear you. You can read why you should join our services. Once you’ve signed up you can access and apply to all the jobs without any additional cost. If you’re not convinced feel free to look on other sources on the internet, but keep in mind that if you want to get an edge in your industry, our doors are always open!
I'm not sure I'm ready to join. Can I be refunded if I’m not happy with the service?
Yes. We have a 24h money-back guaranteed, at any conditions. After this delay we still have a flexible refund policy, check our terms of use for more details. If you're ready, join here
Do you also have internships listed?
Yes. We have jobs listed across every category, ranging from internships to senior level. We’re planning on launching a service dedicated for internships soon.
How can I cancel my membership after signing-up?
Easily: To cancel at anytime, log-in with your email and password, then click on "manage your account and privacy" and finally click on "Cancel your membership". It takes just a few seconds, no questions asked.
I am from abroad; can I still use your services?
Definitely, there are a lot of opportunities for international backgrounds out there. Of course it’s your responsibility to fill your visa papers!
I can’t find my password anymore!
No worries, just click here to renew your password.

Contact Us

Just email us at support@www.bixuxing.cn if you have any questions or issues with your account. For any urgent billing related questions, feel free to call us at 646 484 9297 (10am-6pm EST Monday to Friday). Please leave a message with your email address and a brief description of your issue and we will get back to you as soon as possible.

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